Frequently Asked Questions

No, you do not need to install any software to stream with us. You just need a browser of your choice. You can start streaming in the simplest way in your browser itself.

Your guests only need your invite link to stream through your platform. No additional software or account login is required.

illusto studio supports Facebook, YouTube, Linkedin, Instagram and Twitch for live streaming. You can stream and interact with your audience on these platforms simultaneously.

illusto studio does not require any specific hardware. All the commonly used hardware devices (cameras and mics) are supported.

illusto studio lets you interact with the audience of different platforms in one window. The comments of every platform are shown at one place for you to interact better without switching windows.

In illusto studio, recording of your stream is set to ON by default. As you start streaming, your videos are saved on our cloud server for you to use later.

The server holds up to 60 hours of recording after which you get a notification to empty the space. You can download the recordings and delete them.

You can change the setting to OFF anytime you want to.

Live streaming is a great way to showcase the world what you've got for them. Here, you can talk about your product, its uniqueness and give your audience a reason to buy from you. Showing your store live builds trust in the audience and they happen to invest in your products easily. You can use our branding features to create your brand and add your product images while you are streaming. You can also add prices of the products and include a direct link to purchase it.

You can invite guests by sharing your streaming link with them.

Our branding feature allows you to add brand logos, unique backgrounds, banners and much more in real-time.

Yes, you can upgrade or downgrade the plans whenever you want. The changes can be made in the settings page in the billing section.

Inserting overlays and graphics is very easy with illusto studio. You need to go-

Visit studio > Select any studio > Click graphics on the right side tab > Change theme or branding there.

To use overlays and graphics, one needs to upgrade to a professional plan.

For any query or issue, you can mail us at, and we will reach you within 1-2 working days.

Yes, we provide a 30-days free trial where you can use all the features of our standard plan and make your mind to choose us.

Yes, you can stream pre-recorded videos.

To stream pre-recorded videos:

  1. Go to Cloud Storage.
  2. Go to upload and Upload your pre-recorded video.
  3. Go to Scheduler > Schedule a Stream > Schedule VoD to Live.
  4. Provide stream title, description, upload thumbnail (optional) and click next.
  5. Select your uploaded video from the uploads tab then click next.
  6. Select a social destination & date / time.
  7. Click Schedule.

To start multistreaming, follow the following steps-

  1. Login into your account and go to the dashboard in the left sidebar.
  2. You will get 3 destinations to connect to. Choose the destinations you want to stream to.
  3. Login into the destination and start streaming to 3 destinations from one platform.

You can use any smart device to start streaming with us. illusto studio is device independent and works flawlessly on any device.

Yes, you can chat with your audience while you are live in the chat box. The chat box shows you the comments or messages from all platforms at once.

You can personalize your streams by adding your brand logo, setting colour theme, adding overlays, and graphics and much more.

Yes, illusto studio works on every OS including iOS. However, to access studio features, you will need to switch to desktop.

Yes you can cancel your subscription and your card will not be charged on the next due date. However, you will be able to access all features till your next due date.

Your recordings are saved on the cloud server of illusto studio with regular backups.

You can get video analytics from the left sidebar of your dashboard. Here you will get analytics for your streams and analyze the performance of individual streams.

To stream on the destinations other than Facebook, YouTube and Twitch, you need a RTMP URL and Stream key.